Terms of service

Welcome to Lowkey Good Time.

By accessing our website or placing an order with us, you agree to be bound by these Terms of Service. Please read them carefully before using our website or purchasing our products.

1. GENERAL

This website is operated by Lowkey Good Time.

Throughout the site, the terms “we”, “us”, “our”, and “Lowkey Good Time” refer to Lowkey Good Time. The terms “you” and “your” refer to the person accessing our website or purchasing our products.

By using our website, you confirm that you are legally capable of entering into a binding agreement and that the information you provide is accurate and complete.

2. PRODUCTS & AVAILABILITY

We make every effort to ensure that product descriptions, images, colours, sizing information, and other details displayed on our website are accurate.

However, actual colours may vary depending on your device or screen settings.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product details at any time without prior notice.

3. ORDERS

Placing an order does not automatically guarantee that the order will be accepted.

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

  • Product availability
  • Pricing or listing errors
  • Suspected fraudulent or unauthorised activity
  • Incorrect customer or shipping information
  • Violation of these Terms of Service

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

4. PRICING & PAYMENT

All prices displayed on our website are listed in the currency shown at checkout.

We reserve the right to change product prices, promotions, discounts, and offers at any time without prior notice.

Any pricing or promotional errors may be corrected, and we reserve the right to cancel orders affected by such errors.

Payment must be successfully completed before an order is processed and shipped.

5. SHIPPING & DELIVERY

Shipping times displayed on our website are estimates and are not guaranteed unless expressly stated otherwise.

Lowkey Good Time is not responsible for delays caused by courier services, customs clearance, weather, public holidays, incorrect shipping information, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate and complete shipping information at checkout.

Please refer to our Shipping Policy for more information.

6. RETURNS & REFUNDS

Returns and refunds are subject to our Return & Refund Policy.

By making a purchase, you acknowledge and agree to the terms outlined in that policy.

7. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

  • Logos
  • Brand names
  • Product designs
  • Graphics
  • Photography
  • Videos
  • Copywriting
  • Illustrations
  • Website design
  • Other original materials

is owned by or licensed to Lowkey Good Time and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, republish, sell, or commercially use any of our content without our prior written permission.

8. PROHIBITED USE

You agree not to use our website or its content for any unlawful or unauthorised purpose.

You must not:

  • Attempt to gain unauthorised access to our website or systems
  • Interfere with the operation or security of the website
  • Use our website for fraudulent activities
  • Reproduce or exploit our website or content for commercial purposes without permission
  • Upload or transmit malicious software or harmful code
  • Misrepresent your identity or information when placing an order

We reserve the right to restrict or terminate access to our website where we believe these Terms of Service have been violated.

9. ACCURACY OF INFORMATION

We do our best to keep the information on our website accurate and up to date.

However, we do not guarantee that all information will always be complete, accurate, or current.

We reserve the right to correct errors, update information, and make changes to our website or products at any time without prior notice.

10. THIRD-PARTY SERVICES & LINKS

Our website may contain links to or integrate with third-party websites, applications, payment providers, shipping services, or other platforms.

We are not responsible for the content, availability, security, or practices of third-party services.

Your use of third-party services may be subject to their own terms and policies.

11. DISCLAIMER

To the fullest extent permitted by applicable law, our website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

Nothing in these Terms of Service excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.

12. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Lowkey Good Time will not be liable for any indirect, incidental, special, consequential, or other losses arising from your use of our website or purchase of our products, except where such liability cannot legally be excluded.

Our liability, where applicable, will be limited to the amount you paid for the relevant product or order, except where otherwise required by law.

13. INDEMNIFICATION

You agree to indemnify and hold harmless Lowkey Good Time, its owners, employees, representatives, and affiliates from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms of Service or misuse of our website or products, to the extent permitted by applicable law.

14. CHANGES TO THESE TERMS

We may update or change these Terms of Service from time to time.

Any updated version will be posted on this page with a revised “Last updated” date.

Your continued use of our website after changes are posted means that you accept the updated Terms of Service.

15. GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Malaysia, unless otherwise required by applicable law.

Any disputes arising from these Terms of Service will be subject to the applicable courts and legal jurisdiction of Malaysia.

16. CONTACT US

If you have any questions regarding these Terms of Service, please contact us:

Lowkey Good Time
Email: lowkeygoodtime@gmail.com